General terms and conditions of sale

1. Identification

Seller: Maeva Jacob online SL, Tax ID (NIF) B93716660, with registered office at C.C. Guadalmina Alta, Ed. 4, Local 30 Bajo, 29670 Marbella (Málaga), Spain.

2. Purpose

These conditions regulate the sale of jewelry, clothing, and accessories through maevajacob.com.

3. Prices

Prices are shown in euros and include applicable VAT. Shipping costs are calculated and displayed before confirming the order.

4. Availability

Many pieces exist as a single item. If a piece is unavailable after confirming your order, we will notify you and refund the full amount.

5. Payment

Payment methods indicated on the checkout page are accepted. The order is considered firm once payment has been confirmed.

6. Delivery

Home delivery or free collection at the boutique, in the C.C. Guadalmina Alta, Guadalmina (Marbella). Delivery times are listed on the Shipping and collection page.

7. Withdrawal

You have 14 calendar days to withdraw from the purchase. The conditions are listed on the Returns page.

8. Warranty

The three-year legal guarantee of conformity provided for in Spanish consumer regulations applies.

9. Complaints and dispute resolution

You can send any complaints to maevamarbella@gmail.com. You can also use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr

10. Applicable law

These conditions are governed by Spanish law.